Politique de confidentialité

1. Le périmètre

Cette politique décrit les types de Données Personnelles que la Société collecte auprès des personnes physiques, ainsi que la manière dont elle les traite, les partage avec des tiers et en assure la sécurité.

1.2 Cette politique porte sur les informations relatives à une personne physique identifiée ou identifiable. Est considérée comme identifiable toute personne pouvant être reconnue directement, ou indirectement par le biais d'une combinaison d'informations que nous détenons ou auxquelles nous avons accès.

1.3 La Politique définit le « traitement » comme tout processus impliquant l'utilisation ou la collecte de Données Personnelles, y compris leur gestion, structuration et stockage.

Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly collect information from minors, nor do we knowingly permit them to use our services. If we become aware that information relating to a minor has been collected, we will delete it promptly.

2. Quelles Données Personnelles Détenons-Nous sur Vous

2.1 Lorsque vous accédez à nos services et canaux, ou visitez notre site web, nous collectons des Données Personnelles. Dans certains cas, nous pouvons vous en demander la communication.

Dans d'autres cas, nous collectons vos Données Personnelles en analysant l'utilisation de nos Services et canaux de service, ou en recevant vos informations de la part de nos partenaires tiers.

3. Aucune obligation de divulguer des informations personnelles

You are not required to provide us with personal data. However, choosing not to do so may prevent us from delivering our Services or granting you access to the website.

4. Quelles données personnelles nous collectons

4.2 The information we collect is non-personal and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share with us when connecting to a third-party online trading platform through our services.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions, including your full name, address, phone number, and email address.

5. Base juridique et motifs du traitement des données personnelles

Vos données personnelles sont traitées par la société aux fins décrites dans la présente section, conformément à la base juridique applicable.

For further details on the processing carried out to protect legitimate interests, please contact us by email.

5.4 Voici la liste des raisons et des bases légales pour lesquelles nous pouvons utiliser les informations que vous nous fournissez :

6. Transfert de données personnelles à des tiers

6.1 The Company may also share Personal Data with third-party service providers that support our operations, including hosting and storage, IP address data, and user experience analytics.

6.2 You may also request that we transfer certain personal data to third-party trading platforms. In such cases, we will forward the personal data you provide to the relevant third-party trading platforms. Your personal data will be subject to their privacy policies. Your personal data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access the resources needed to improve and optimise the products and services it provides to its clients.

Lorsque la protection des droits de tiers ou d'actifs l'exige, la Société est autorisée à divulguer des Données Personnelles aux autorités réglementaires, locales ou autres autorités officielles.

We may also share your Personal Data with potential investors or acquirers, or with lenders to the Company or any other group company, in connection with such a transaction (including the transfer or assignment of assets belonging to the Company or any other group company), or in connection with a merger, restructuring, consolidation, or insolvency proceedings involving the Company or any other group entity.

7. Cookies et services de tiers

We may use third-party services, such as advertising providers or analytics companies, on our website. These third parties may also use cookies or similar technologies.

Cookies are small text files placed on your device each time you visit the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalise products and services relevant to you. Cookies are also used for statistical and analytical purposes.

Some cookies we use are session cookies — temporarily stored on your device and active only until you close your browser. Others are persistent cookies, which remain on your device for a set period after the browser is closed. These are used to recognise you as a returning user and enable seamless access when you revisit the Site.

7.5 Please note that disabling certain settings may cause some or all website features to function incorrectly.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Conservation des données personnelles

8.1 La Société conservera vos Données Personnelles aussi longtemps que nécessaire pour accomplir la finalité du traitement, telle que décrite dans la présente Politique, ou pour toute période plus longue autorisée par la loi, les réglementations, les politiques et les ordres applicables.

Your information will be shared with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for an additional 12 months.

8.3 We regularly review the personal data we hold to ensure it is no longer needed.

9. Virements internationaux

9.1 Your personal data may be transferred to other countries, including third countries or international organisations. The Company takes all necessary measures to protect your personal data and to ensure that you retain the right to exercise your rights and access effective legal remedies.

9.3 The Company can provide information on the security measures it implements to protect your Personal Data transferred to third countries or international organisations. To request this information, email: support@prodevalune.com

10. Sécurité des données personnelles

10.1 We have implemented appropriate organisational and technical measures to protect Personal Data against accidental or unlawful destruction, loss, or alteration.

10.2 We cannot guarantee that the security of your Personal Data will be maintained free from error. We are not liable for any non-material, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our reasonable control.

10.3 En vertu d'obligations légales ou d'autres obligations échappant à notre contrôle, nous pouvons être amenés à transmettre vos Données Personnelles à des tiers, tels que des autorités publiques. Dans ces situations, nous ne sommes pas en mesure de garantir la sécurité accordée à vos Données Personnelles par ces tiers.

Transmitting personal data over the internet carries inherent security risks. The Company cannot guarantee the security of any personal data you send us online.

11. Hyperliens vers des sites Web tiers

Le site web contient des liens vers des sites et applications tiers. Ces sites et applications ne sont pas placés sous la supervision de la Société, et nous ne sommes pas responsables de la collecte ou du traitement des Données Personnelles qu'ils effectuent. La présente Politique ne s'applique pas aux actions réalisées via ces sites ou applications.

When accessing any third-party websites or applications, we recommend reviewing their privacy policies before proceeding. You should also exercise caution when sharing any personal data with them.

12. Modifications de la présente politique

Cette Politique peut être modifiée à tout moment. En cas de modification, la version mise à jour sera publiée sur notre site web.

When we make significant changes to this Policy, we will notify you through appropriate channels and post an announcement on our website.

12.3 Unless otherwise stated, any changes take effect upon publication of the revised Policy.

13. Vos droits

13.1 Vous avez le droit de nous demander de vérifier l'exactitude des Données Personnelles collectées vous concernant, de corriger toute erreur et de supprimer les Données Personnelles qui ne sont pas nécessaires à nos activités. Vous pouvez également restreindre les types de traitement appliqués à vos Données Personnelles.

13.2 Si vous résidez dans l'EEA, veuillez consulter cette page. Ces droits s'appliquent aux informations personnelles que vous nous fournissez. Pour exercer l'un de ces droits, envoyez un e-mail à l'adresse indiquée ci-dessous.

13.3 Right of Access You have the right to access your personal data processed by the Company. Upon request, the Company will provide an electronic copy of your personal data currently being processed. A reasonable fee may be charged for any additional copies. The right of access must not adversely affect the rights and freedoms of others. Where a request would prejudice the rights or freedoms of a third party, the Company may refuse or limit its response accordingly.

13.4 Right of Rectification The Company is entitled to correct inaccurate Personal Data. You have the right to request that any incomplete Personal Data relating to you be rectified, having regard to the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) You withdraw your consent and no legal basis for processing exists; (c) You object, at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you where that processing is based on our legitimate interests or those of a third party; (e) the Personal Data have been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation to which we are subject. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restrictions on Processing If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is in place, your Personal Data may only be retained with your consent, or for the establishment, exercise, or defence of legal claims, for the protection of another individual's rights, or on grounds of substantial public interest within the European Union or a Member State.

13.7 Droit à la portabilité des données Lorsque le traitement est effectué par un système automatisé et repose sur votre consentement ou sur un contrat auquel vous êtes partie, vous avez le droit d'accéder aux Données Personnelles que vous avez communiquées à la Société. Vous pouvez demander que vos Données Personnelles soient transférées directement à un autre responsable du traitement, si cela est techniquement réalisable. L'exercice de ce droit ne porte pas atteinte à votre droit à l'effacement, ni aux droits et libertés d'autrui.

13.8 Right to Object You have the right to object at any time to the processing of your Personal Data where that processing is based on the legitimate interests of the Company or a third party, including any profiling based on those interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or that relate to the establishment, exercise, or defence of legal claims, we may continue to process your Personal Data. For direct marketing purposes, you may object to the processing of your Personal Data at any time, without restriction.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You also have the right to lodge a complaint with the competent supervisory authority. You may bring a complaint before a supervisory authority established by a Member State to protect the fundamental rights of natural persons in relation to the processing of Personal Data within the European Union. European Union and Member State law may limit your rights regarding your Personal Data as set out in this section 13.

Conformément à la section 13 du présent accord, nous répondrons à votre demande dans un délai d'un mois à compter de sa réception. Ce délai peut être prolongé jusqu'à deux mois selon la nature et le volume des demandes reçues. Le cas échéant, nous vous informerons de cette prolongation et de ses motifs dans le mois suivant la réception de votre demande.

13.11 Subject to the provisions of Article 13 of the Act, information requested under your Article 13 rights will be provided free of charge. Where a request is unjustified or excessive — including where requests are repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or notifying you of the action taken. We may also decline to act on the request.

If we have doubts about the identity of the person who submitted your request, we may ask that person to provide reasonable means of verifying their identity.